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Privacy Policy for HER Hypnotherapy

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At HER Hypnotherapy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, visit our website, or engage with us in any way. By using our services, you agree to the practices described in this policy.

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1. Information We Collect

We may collect the following types of personal information:

a. Personal Identification Information

  • Name

  • Email address

  • Phone number

  • Address (if necessary)

  • Date of birth

b. Health Information

As part of the hypnotherapy services we provide, we may collect information related to your mental and physical health, well-being, and personal goals.

c. Payment Information

When booking services, payment information such as credit card details or bank details may be collected through secure third-party payment processors.

d. Usage Data

We may collect information about your interactions with our website, including your IP address, browser type, pages visited, and other technical details.

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2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Providing Services: To offer our hypnotherapy sessions and ensure personalized care and effective solutions.

  • Booking & Communication: To manage appointments, communicate with you regarding your bookings, and send updates.

  • Health Records: To maintain records of your therapy sessions and track progress.

  • Payment Processing: To process payments securely.

  • Improvement of Services: To improve our services, understand client needs, and enhance website functionality.

  • Legal Obligations: To comply with laws, regulations, or contractual obligations.

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3. How We Protect Your Information

We take the protection of your personal information seriously. We implement appropriate security measures (such as encryption and secure servers) to safeguard your data from unauthorized access, alteration, disclosure, or destruction.

Only authorized personnel have access to your personal and health information, and they are bound by confidentiality agreements.

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4. Data Retention

We will retain your personal and health information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request that we delete your information at any time, and we will comply unless we are legally obligated to retain it.

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5. Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your data with trusted third parties in the following instances:

  • Payment Processors: To process transactions securely.

  • Service Providers: When necessary to support our business operations (e.g., appointment scheduling software, email services).

  • Legal Compliance: If required by law or to protect our rights or property.

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6. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can ask us to correct any inaccurate or incomplete information.

  • Deletion: You can request that we delete your data.

  • Data Portability: You may request a copy of your data in a commonly used electronic format.

To exercise these rights, please contact us at the details provided below.

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7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and gather information about site usage. You can control cookie preferences through your browser settings.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies.

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9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will revise the “Last updated” date at the top of this page.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

HER Hypnotherapy
Email: harriet@herhypnotherapy.co.uk
Phone: 07947 304717
Address: Wits End, Marley Lane, Haslemere, GU27 3RG

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By using HER Hypnotherapy's services, you consent to this Privacy Policy. Thank you for trusting us with your personal information.

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